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How det1777 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep it secure.

Account data protectionbKash, Nagad, Rocket transaction privacyCookie and device data policyYour right to access and delete dataDirect contact for privacy requests
det1777 How det1777 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a practical approach to data security — encryption, access controls and regular checks on how account data moves through our systems. Here is what that looks like in practice for the four areas that matter most to you.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You may request deletion of non-mandatory data at any time by contacting support.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can adjust cookie preferences in your browser settings without losing account access.

Account Security

Every login triggers an OTP check sent to your registered mobile number. If you notice an unfamiliar device session in your account history, contact support immediately to lock access and review recent activity.

Third-Party Data Sharing

Payment data tied to bKash, Nagad and Rocket transactions is shared only with the relevant payment processor to complete the transfer. We do not pass your wallet number to advertisers or data brokers.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of what we hold, or need to correct an error in your account details, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond with the specific information tied to your account.

Email Privacy Request Send your full name and registered account email to our privacy address. We aim to acknowledge requests within two working days and resolve them promptly.
Live Chat Support Use the live chat window on the platform to raise a data query in real time. Our team can verify your account identity and escalate privacy matters on the spot.
Account Help Centre Log into your account and navigate to the Help section to submit a formal privacy request. You can track the status of your request from inside your account dashboard.

Common Questions About Your Privacy at det1777

These are the questions we hear most often from people checking their data rights before or after opening an account. If your question is not here, reach out via live chat or the Help Centre in your account.

We collect your name, email address, date of birth and contact number at registration. If you verify your identity later, we may request a copy of a government-issued ID as required by applicable law.

We store the wallet number and transaction reference needed to match your deposit or withdrawal to your account. We never store your mobile wallet PIN, password or full account credentials.

Email our privacy team or use the Help Centre inside your account to submit a data access request. Include your registered email and we will send you a summary of stored data tied to your account.

Yes. You may request deletion of non-mandatory data at any time. Some data must be retained for the period required by applicable law even after your account is closed, and we will explain what that covers.

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, fraud-prevention services, and regulatory bodies where required. We do not sell your data to any third party.

This policy covers all registered accounts. Access to the platform and the specific protections available to you depend on your local law and the eligible regions we currently serve — including Bangladesh where permitted.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.